FAQs
Shipping and Processing FAQ:
All of our keys ship from Calgary, Alberta, Canada. We typically have to hand make the items before they shipped out can an estimated 5-12 days depending on how busy the shop is and what the order is.
Canada: Free! 5-14 days in an untracked bubble mailer. For wrist rests or bigger items price will be around $10-$20 tracked and will arrive within 2-8 business days.
US: US$5, 2-8 business days, fully tracked through UPS
INTERNATIONAL: Varying rates, $10+, Anywhere from 1-4 weeks.
These are all estimated shipping times and are subject to change due to many factors that are out of our control.
Returns/Refunds
Do You Take Custom Orders?
Yes! We love taking custom commissions and working through the process of making your ideal keycap or keycaps. commissions come at an extra price so send us a message at kaydenskeycaps on Instagram or email us at kaydenskeycaps@gmail.com to talk more in depth.